3dbet Terms & Conditions – Platform Usage Terms for Malaysian Online Betting Players

Welcome to 3dbet, an online betting platform operated to serve the digital entertainment needs of Malaysian players. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and 3dbet ("Platform", "We").

By registering an account, accessing, browsing or using any part of the 3dbet platform — whether via web browser, mobile app or any other means — you confirm that you have read, understood and fully agree to be bound by these Terms and all other policies referenced herein, including 3dbet's Privacy Policy and Responsible Gaming policy.

If you do not agree with any part of these Terms, you are not permitted to register for or use 3dbet's services. Continued use of the 3dbet platform following the publication of any amendments to the Terms constitutes acceptance of those amendments.

These terms take effect from 1 June 2026 and supersedes all previous versions of 3dbet's Terms & Conditions.

To register and use the 3dbet platform, you must meet all of the following eligibility requirements:

• Aged 18 and above on the date of registration.
• Make decisions of their own free will, free from any external pressure or coercion.
• Has the legal capacity to enter into a binding agreement.
• Not be on an active self-exclusion list on any gambling platform.
• Holds a valid Malaysian bank account or local digital wallet for deposit and withdrawal purposes.

3dbet reserves the right to request identity verification (KYC – Know Your Customer) at any time, including copies of identification documents, to confirm a member's eligibility. Failure to provide the required documents within the specified timeframe may result in the temporary suspension of the account.

3dbet takes seriously its responsibility to prevent minors from accessing the platform. Any account found to belong to a minor will be terminated immediately, and any credit balance will be handled in accordance with the relevant compliance procedures.

Registering an account with 3dbet is free. Each individual are only permitted to hold one (1) active account only. Multiple account registrations by the same individual, whether using different information or different devices, are a direct breach of these Terms.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid identification document.
• An active and reachable Malaysian mobile phone number.
• A strong and unique password for your 3dbet account.
• Bank account or local digital wallet details for withdrawal purposes.

You are solely responsible for keeping your 3dbet account login credentials confidential. 3dbet is not liable for any losses resulting from unauthorised access caused by a member's own negligence in securing their account information. Please contact 3dbet support immediately if you suspect any unauthorised access to your account.

3dbet reserves the right to decline any registration application or suspend an existing account for any reasonable cause, including suspected fraudulent activity, at 3dbet's sole discretion.

3dbet supports a wide range of popular local deposit methods in Malaysia. The minimum deposit is RM10 per transaction. Accepted deposit methods include:

• Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, and other Malaysian local banks that support FPX

All deposits are processed in Malaysian Ringgit (RM / MYR). 3dbet does not accept deposits in foreign currencies. Deposits are typically credited to the account balance within seconds of a successful transaction.

3dbet is not liable for any delays in deposit processing caused by service disruptions on the part of the payment provider or banking institution. In such cases, please contact 3dbet customer support with proof of transaction for prompt resolution.

It is the member's responsibility to ensure that all deposited funds are from a legitimate source and belong to the member personally. 3dbet does not accept third-party deposits on a member's behalf. Any attempt to launder money through the 3dbet platform will be reported to the relevant authorities.

Withdrawals at 3dbet are processed within 5 minutes for most transactions to Malaysian e-wallets and local bank accounts. The minimum withdrawal amount is RM50 per transaction.

To have a withdrawal approved, members are required to:

• Maintain a sufficient account balance after meeting any applicable bonus wagering requirements.
• Has fully completed the identity verification (KYC) process.
• Withdrawals may only be made to a bank account or digital wallet in the member's own name — third-party withdrawals are not permitted.

3dbet reserves the right to conduct additional security checks before approving large withdrawals or transactions that raise suspicion. In such cases, members may be required to submit supporting documents. These checks are carried out solely to protect member accounts and ensure transaction security.

Any withdrawal held pending due to unfulfilled bonus wagering requirements will be processed automatically once those requirements are met. Members can check their wagering requirement status via their 3dbet account dashboard.

3dbet offers a variety of bonuses and promotions to members from time to time, including a welcome bonus for new members, daily cashback, reload deposit bonuses and seasonal promotions. All bonuses are subject to the following specific terms and conditions:

• Each bonus has its own wagering requirements (rollover) that must be met before any withdrawal containing bonus value can be approved.
• Bonuses are valid for one registered account per individual, per IP address, per device and per household only.
• The welcome bonus is exclusively available to new members making their first deposit.
• Bonus value cannot be transferred between accounts or converted directly into cash.
• 3dbet reserves the right to modify, suspend or cancel any promotion without prior notice.
• Any attempt to abuse the bonus system, including low-risk betting strategies designed solely to meet wagering requirements, may result in the cancellation of the bonus and any associated winnings.

3dbet reserves the right to withhold withdrawals and conduct an investigation if there is evidence or reasonable suspicion that a member or group of members is manipulating the bonus system. 3dbet's decision in such matters is final.

All bets and gameplay on the 3dbet platform are subject to the specific rules set for each game type and sport. Members are responsible for understanding the rules of each game before participating.

Regarding Sports Betting on football (EPL, Malaysia Super League), badminton, tennis, and more:

• All bets placed before a match begins are considered valid even if the player, venue or competition format changes, unless such changes result in the outright cancellation of the match.
• Postponed or cancelled matches will be handled in accordance with 3dbet's relevant sports provider rules – bets are typically voided and credits returned.
• In-play (live) bets are deemed valid once the system has confirmed acceptance of the bet. Results determined by the 3dbet system are final.

Regarding Live Casino games and slots:

• All game results are final once processed by the system.
• Any technical disruption or internet disconnection during gameplay does not entitle a member to cancellation of bets already placed.
• The RTP (Return to Player) for each game is as stated by the respective game providers and has been independently audited.

The following activities are strictly prohibited on the 3dbet platform and may result in immediate account termination, forfeiture of credit balance and appropriate legal action:

• Registering more than one account for any purpose.
• Using another individual's personal information to register or operate an account.
• The use of bots, automation software, scripts or any other unauthorised technical means to interact with the 3dbet platform.
• Any form of collusion between members in Live Casino games to gain an unfair advantage.
• Attempting to exploit technical errors or system vulnerabilities on the 3dbet platform.
• Money laundering through repeated deposit and withdrawal activity with no genuine intent to wager.
• Using a VPN, proxy or any other method to conceal your true location or identity.
• Threatening, harassing, or abusing any 3dbet staff or fellow members.

3dbet employs advanced monitoring technology to detect suspicious activity. Any findings of misconduct will be treated seriously, and 3dbet reserves the right to take all necessary action, including reporting to the relevant authorities in Malaysia.

3dbet reserves the right to suspend or terminate any member account at any time, with or without prior notice, for reasons including:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Failure to provide the requested identity verification documents.
• Self-exclusion request by the member.
• Instructions from the relevant authorities.

In cases of account termination due to proven misconduct, 3dbet reserves the right to forfeit all credit balances in the account, including pending withdrawals. In cases of termination for other reasons not involving misconduct, any valid credit balance will be returned to the member once the investigation is concluded.

Members who wish to close their own account may contact the 3dbet support team via email at support@3dbet.click. Account closure requests will be processed within 3 business days.

To the fullest extent permitted by applicable law, 3dbet is not liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use the 3dbet platform, including:

• Losses arising from service disruptions, system maintenance, or technical issues beyond 3dbet's control.
• Losses arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
• Losses resulting from valid betting or gaming outcomes that did not go in the member's favour.
• Delays in transaction processing caused by third parties such as payment providers or banking institutions.

3dbet provides the betting platform on an "as is" basis and makes no guarantees regarding uninterrupted service continuity. 3dbet will make every effort to ensure the platform operates 99.9% of the time, but cannot guarantee absolute availability.

3dbet takes member privacy and data protection extremely seriously. All personal information collected during registration and use of the 3dbet platform is protected using AES-256 encryption and the latest SSL protocols.

Information collected by 3dbet, including full name, phone number, payment account details and gaming activity data, is used solely for the purposes of:

• Account management and member identity verification.
• Processing deposit and withdrawal transactions.
• Compliance with applicable legal and regulatory requirements.
• Improvements to 3dbet's products and services.
• Promotional communications and platform updates (with member consent).

3dbet will not sell, rent or disclose members' personal information to third parties without explicit member consent, except where required by law or court order. For more information on how 3dbet handles your data, please refer to Privacy Policy our full

3dbet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page.

3dbet will endeavour to notify members of material amendments via an in-platform notice or email to the member's registered address, where appropriate. However, it remains the member's responsibility to check this Terms & Conditions page periodically to stay informed of the latest terms.

Continued use of the 3dbet platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the changes made, please stop using the platform and contact us to close your account.

If you have any questions, concerns or complaints regarding these 3dbet Terms & Conditions or any aspect of our services, please contact our team via:

• Support Email: support@3dbet.click
• Live Chat: Available on the 3dbet platform, 24 hours a day, 7 days a week
• Response Time: Most enquiries are answered within 1 hour via live chat

3dbet's Malay-speaking customer support team is available to assist you with any questions regarding your account, transactions, games, or platform terms of use. We are committed to providing every member with fast, accurate, and friendly responses.

For complaints that cannot be resolved through regular channels, 3dbet has a formal complaints procedure that can be initiated by emailing the address above with the subject line "Formal Complaint – [Your Account Number]".