At 3dbet, we believe that fun entertainment must also be safe and in control. Responsible Gaming is more than a slogan – it is a core value that underpins every decision on our platform, from the design of our account management tools to the training of our support team. Find out how we help you play smart and stay safe.
Gambling should be an enjoyable form of entertainment, not a source of stress, financial difficulty or negative impact on your life. If you or someone you know is struggling with a gambling-related issue, the support team 3dbet available 24/7. Contact us at support@3dbet.click or via live chat within the platform.
Responsible gaming means taking part in betting or online gaming in a controlled, mindful way and within your personal means. It involves the ability to enjoy gaming purely as entertainment — not as an escape from life's problems, a source of regular income, or a solution to financial difficulties.
At 3dbet, we understand that a small number of players may face challenges managing their gambling habits. As a platform operator, it is our responsibility to provide the tools, information and support every member needs to play in a healthy and responsible way.
3dbet offers a wide range of digital entertainment — from EPL and Malaysia Super League Sports Betting, Live Casino games like Baccarat and Dragon Tiger, slots, 4D and Mega 6/52 lottery, to e-sports titles like MLBB and PUBG Mobile. Everything is designed to deliver genuine fun and entertainment. With a minimum deposit as low as RM10 via Touch 'n Go eWallet, GrabPay or DuitNow, the platform is accessible to everyone without the need to spend beyond their means.
3dbet members have full access to a comprehensive range of self-management tools we provide – including daily and weekly deposit limits, betting limits, session time limits, a platform break feature and a self-exclusion programme. We encourage all members to actively use these tools as part of a healthy gaming experience.
3dbet's commitment to responsible gaming goes beyond mere legal compliance. We genuinely care about the wellbeing of every one of our members – because without the trust and health of our community, no platform can stand the test of time. This has been a core value since 3dbet was founded in 2019 and will continue to be the cornerstone of how we operate.
Answer the questions below honestly. If you agree with three or more of these statements, we encourage you to contact the 3dbet support team.
The foundation of 3dbet's commitment to maintaining a safe, fair and enjoyable gaming environment
Before you start a gaming session at 3dbet, decide on an amount you are comfortable spending purely for entertainment. This should come from disposable income after all your daily needs, bills and savings are covered – not from borrowed money or funds needed for essentials.
Set a time limit for each gaming session on 3dbet and stick to it. Take regular breaks and don't let gaming eat into time meant for family, work, or other healthy activities. Balance is the key to a genuinely enjoyable experience.
Gambling should never be seen as a reliable source of income or a way to solve financial problems. Every game on 3dbet is a random event governed by an audited RNG (Random Number Generator) — no strategy can guarantee consistent winnings. Play for the fun of it, not for profit.
One sign of unhealthy gambling is chasing losses — continuing to bet more in an attempt to recover money already lost. At 3dbet, we encourage you to accept losses as a normal part of entertainment and to stop once you have reached your set limit, rather than doubling down when emotions are running high.
If you find yourself hiding your gambling activity from family members or friends, this may be a sign that gambling is starting to have a negative impact on your life. Talk openly with someone you trust, and don't hesitate to reach out to the 3dbet team or a professional counsellor for support.
3dbet encourages all members to take regular breaks from gambling activity. Use the "Temporary Break" feature in your account to block platform access for a set period – whether that's a few days, a week or a month. A planned break is the sign of a smart, responsible player.
We provide practical tools you can use directly within your 3dbet account to help you stay in control
Set the maximum amount you can deposit into your 3dbet account within a daily or weekly period. Once this limit is reached, the 3dbet system will block any additional deposits until the current period ends – helping you stay within your set budget without having to rely on willpower alone.
Set a maximum loss amount you are comfortable with for a given period. Once your losses reach that limit, the 3dbet system will automatically suspend your betting activity for that day or week. This ensures one bad session doesn't turn into a financial setback.
Decide how long you want to play in a single session on 3dbet. As your set time approaches, the system will send you a reminder. Once the time is up, your session will end automatically. This feature helps you maintain a healthy balance between entertainment and your daily responsibilities.
If you feel you need a break from the 3dbet platform, use the temporary break feature to block access to your account for a period of your choice – from 24 hours up to 30 days. During this period, you will not be able to log in, make deposits, or place any bets on 3dbet.
3dbet's self-exclusion programme allows you to block access to the platform permanently or for an extended period (6 months to 5 years). During the self-exclusion period, your account will be fully suspended and no marketing communications will be sent to you. This is a serious step that we respect and honour completely.
Access a complete record of your gaming activity on 3dbet, including total deposits, withdrawals, winnings and losses over any time period you choose. Reviewing this report regularly helps you understand your spending patterns and make more informed decisions about your playing habits.
To activate any of the tools above, log in to your 3dbet account and go to "Account Settings", or contact our support team.
Log In & Set My LimitsLearn to recognise the early signs of problem gambling so you can seek help before things get worse
If you recognise two or more of the above signs in yourself or someone you care about, we strongly encourage you to reach out to the 3dbet at support@3dbet.click or use the self-exclusion feature in your account right away. Taking that first step to seek help is a sign of courage, not weakness.
Four simple steps to start using 3dbet's responsible gaming tools
Access the 3dbet platform through your web browser or mobile app and log in using your username and password.
Click on your profile icon or username in the top-right corner and select "Account Settings" or "Responsible Gaming" from the menu.
Choose the type of limit you want to activate – deposit limit, loss limit, session time limit, temporary break or self-exclusion – and set a value that works for you.
Confirm your selection and the 3dbet system will activate the limit immediately. You can update your limits at any time, subject to the security verification period.
Need help using these tools? Reach out to the 3dbet support team via 24/7 live chat or email at support@3dbet.click
Answers to the most frequently asked questions by 3dbet members about responsible gaming
Eight concrete commitments we make to every 3dbet member regarding responsible gaming
No question is too small or too big when it comes to your gaming well-being. The 3dbet support team is available in Bahasa Malaysia to assist you with empathy and without judgment — whether you need to set account limits, learn about self-exclusion, or simply talk through your playing habits.
3dbet's commitment to responsible gaming is part of a comprehensive member protection framework. This policy should be read alongside the 3dbet Terms & Conditions and Privacy Policy for a complete picture of your rights and responsibilities as a member of our platform. All self-management tools provided by 3dbet are free and accessible without any barriers.
3dbet delivers Malaysia's best digital entertainment experience – EPL and Liga Super football, Live Casino, slots, lottery and E-Sports – with a full suite of responsible gaming tools, a minimum deposit of RM10 and 24/7 Malay-language support. Safe entertainment starts here.